[JonnyC]

Well done, it's nice when the little guy wins. I've had problems with gyms before here in London, they got a debt collection agency on to me without bothering contacting me and asking me to pay in the first place, when I didn't even know I had anything to pay anyway!

Some of those sales people make second hand car dealers look respectable

[deedeeinhk]

yay!! i m so glad u got your money back. be sure to spread the word so nobody else will fall into the same trap again...

[scyoco]

kekee..actually, im a girl...

[JaredHK]

Dan
Can you hook me up with a good sales rep in TST. I will send some California Fitness members their way.

Back to clubs I think the WORST is the TST Jackie Chan Sport/California Fitness.
This morning several members caught a thief and the staff were reluctant to call the cops. Theft occured very often in the male changing rooms until 2 months ago when the Sales Manager was caught( by a member) walking around with bolt cutters.

Also the attitude of the Trainers/staff in TST is HORRIBLE. They eat on the premises, smoke in the shower/toilet area & in the fire exits. They work out at peak hours, do not wear uniforms at times, harass an intimidate members to get them off the machines, hold up several machines.....and the list goes on and on. The last thing on their minds is Health and Fitness.

The consumer council is very familiar with complaints against this club. The company is run by a bunch of deadbeat aerobic/spinning instructors who themselves are is lousy shape and could care less about the members and their fitness needs.

If anyone has problems in the TST club PM me and I will send you JC Group contact details. Complaints to the California office are a waste of time but this Jackie Chan guy does care about his rep.

Bad Management creates Bad Employees..

[JaredHK]

The guy to contact at california is
Steve Clintfelder
President

or
Andrew Ward
VP of Operations
This guy is one of the old staff..previously a aerobics instructor.
A waste of time.

Tel 29604988

[occlub]

How d hell did u talk them into getting you a refund? HK sucks when it comes to service man!AND PCCW / NOW tops that list for me.

Happy for you girl.

FYI- if you are interested to keep fit and learn some self defense as well as nunchaku play PM me k! I have some vids at: http://www.youtube.com/profile?user=Nunchakuinferno

Peace!

[austlondon2hk]

Very Powerful email.
I have copied this and cc'd to staff here at Fitness First.
It is great to visit these websites to see the Kind of feedback that is being banded around by the members and past members as we don't get to see the inside story of what happens at other clubs.

I am not at liberty to speak about other clubs but I welcome the feedback about Fitness clubs in general ours and others as it helps us identify the needs and wants of the members and potential members.

Again Jared, very powerful and I hope they realise how much they have annoyed people.

[KnowItAll]

austlondon2hk : A gentle reminder to keep promotional stuff out of the forums. We try and maintain a distinction between "the church and state" on the forums and keep them free of promotional gimicks.

No signatures / phone numbers on the forums. Like I said earlier, how would you feel if I walked through your gym and promoted my services and products without your permission.

[austlondon2hk]

Know it all,

I understood that this was the case when you PM me.

I apologise again for signing off with a signature and contact details.

I know that this is not a sales forum, I was just wanting to congratulate Jaredhk on a powerful response and helpful advice to members of the Forum who have had a negative experience.

My apologies once more.

DCW