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Originally Posted by HKfornow  My contract with Netvigator is up for renewal, and they are offering me $189 for Netvigator + Now Cable + 2 freebie channels, or $175 for internet only both 18 months commitment. This seems steep compared to the advertisement I've seen for I-cable who currently offers $109 for broadband + digital phone for 15 months commitment (I currently pay $210 for Netvigator/NOw & $110 for PCCW). I've also tried to contact a couple other broadband company, but they don't serve our building.
From the reviews on this site, seems like the comments for I-cable hasn't been that great for heavy users, but since I'm not a heavy user (ie, I only read email, & surf a couple of web sites, & do not download much of anything) do I really need to pay the premium that Netvigator is asking for? Is there any I-cable user here that is satisfied with their service? Comments would be really appreciated. |
First of all, you have to clearly demarcate the two services. The plan you are currently on has Internet access + NOW TV (Netvigator) and PCCW Fixed line. Although both companies are under the same umbrella, they operate independently of each other. Hence, the separate charges. The ubiquitous fixed line provision from PCCW is the same for everyone (all of us have to pay $110/month) whether we like it or not. The charges go on to differ depending on the extra services you opt for your fixed line.
For Netvigator, since you are an existing customer, I suggest you call their hotline and speak to their telesales rep. Tell them you'd like to renew your contract with them and ask for a better deal. Don't budge until you get what you want or they come close to what you're looking for. They WILL give it to you (it's a carrot & stick approach, it may not be perfect, but it works).
Wharf's I-Cable Internet access + Cable TV bundles itself with the fixed line services of Wharf T&T, whose fixed line charges are much lower than that of PCCW. This is predominantly the reason why the overall package works out to be much less. Realistically they won't be able to give you a sweet deal on either the Internet access or Cable TV, so the fixed line (maybe even through VoIP) remains the only way for them to make it generally cheaper (or maybe they're desperate for customers
). Though it does present itself as a viable (if not cost-effective) alternative to PCCW and its subsidiaries.
Caveat emptor, I say. If you think they're cheaper, check carefully what they're offering you and then make a decision. Good luck
