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Originally Posted by alabama I have bank account with citi bank in Australia, does HK have citibank? |
I was quite happy with Citibank in Germany and thought I would use them here in HK as well => BAAD idea.
they are the only bank who managed to f*** up nearly every single interaction with them

(I have banked with several banks in my live and have also worked in retail banking so I know what I am talking about):
forgetting my first apointment (I was on a 6hour stopover coming from Europe!), opening the wrong account, taking 4 months (!!!) to process my credit card application, never calling me back, charging outrageous fees for direct account-to-account-transactions....
I was told by colleagues that this is typical for Citibank HK, not living up to Citibank standards elsewhere.
solution: open HSBC account, great service, fast, efficient, good fees =>
Please take my advice and don't waste your time on Citibank HK. go to HSBC directly (no, I don't work for them
cheers