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GeoExpat.Com arrow Forums arrow Hong Kong Forums arrow Living in Hong Kong arrow Technology & Gadgets

Broadband Internet Service

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Old 25-05-2005, 04:16 PM
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I think you can get cheaper prices from sales people on the street. There are lots of them outside the various computer centers.
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Old 25-05-2005, 04:37 PM
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Toots,
Its a good offer but all those free things are supposed to be free as per HK norm. For moving and other such charges, remember you just need to push them a bit and its waived be it an installation charge or Credit card annual fee or anything... You may learn this slowly as you penetrate here.
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Old 25-05-2005, 05:02 PM
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Are you sure you can have broadband installed in a serviced appartment? (although most already have it). Do you have to get permission before you drill into the walls?
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Old 25-05-2005, 09:54 PM
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Only 2 free channels on the TV? I can get 10 free to air channels on mine.
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Old 25-05-2005, 11:58 PM
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Star TV doesn't count as free!!
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Old 06-04-2007, 12:22 AM
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i-Cable or PCCW

My i-Cable contract is about to expire and the other choice available in my building is PCCW only.

i-Cable offers me the following package:
Cable TV - minimum 5 channels $100
Broadband $129

I've checked out PCCW's NOW TV from the street sales: 3M is $190, 6M is $228, (I forgot about the 8M price)

The sales guy claimed that NOW TV's movie channel was way better than iCable's. Anyone out there can share their views?

Also, how's the performance of Netvigator? iCable can be real show during busy hours.

Thanks.
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Old 10-04-2007, 05:55 PM
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Broadband Tung Chung

My husband and I are just about to move into Tung Chung, can anyone please advise ISP for broadband, and what is a reasonable monthly rate to pay? Also what is available for cable TV - ie choice and cost.
Thank you.
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Old 11-04-2007, 01:57 PM
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i-Cable
$100 - 5 channels minimum
$129 - broadband Internet (18 months contract)

PCCW
TV with broadband package
From $190 to $238 (speed range from 3M to 8M)

Better yet, ISP salespersons usually hang around major subway exits such as WanChai computer centre, just walk up to them and ask for details.
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Old 15-04-2007, 03:39 PM
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Lightbulb

This might already be apparent to most in this thread, but for those who might benefit...

If you plan to use your broadband connection for things like webcam videoconferencing, you'll need to pay attention to the UPSTREAM bandwidth provided by the ISP. The figure they commonly tout is the DOWNSTREAM bandwidth.

Several years ago, I helped my father obtain broadband in his newly settled ShamShuiPo flat.

I began with a visit to the Golden Computer Centre in the same district. Late in the afternoons, the ISP vendors roll out of bed and setup their displays outside that building.

The main broadband players around that time were iCable(HKCable), HKBN, and PCCW/Netvigator.

My first choice back then was HKBN as they were advertising 100Mbps broadband at $188hk - an amazing deal compared to what I pay in the States. Provide a physical address for the installation, and the vendor looks up availability in their binder. Failing that, expect them to phone their office for verification. My father's building wasn't on their service-eligibility list, so no deal.

Netvigator utilizes DSL through the existing phoneline -- majority of HK residents should be able to get broadband this way. Sure enough, my flat qualified, but I hesitated since their own pamphlet indicated a 64kbps-128kbps upstream bandwith. Their 24-month contract requirement and 3-5 day delay for installation were also turn-offs.

iCable back then had a $99 deal. They were able to send over their installer same-day and offered a 15-month contract.

As promised, a "si-fu" arrived that evening with a cable modem. It was hooked up to the coax wall jack and we had broadband in no time. The cable modem contained an ethernet port for the computer and a phone jack. With a traditional telephone plugged into that jack, iCable provided free local calls and a limited amount of monthly international calls. A coax splitter placed prior to the cable modem provides standard-def programming for the television.

I forgot what bandwidth figure the iCable vendor was claiming, but it wasn't important -- the final bandwidth delivered by ANY provider will usually depend on a number of factors... age of wiring infrastructure, unseen bottlenecks, etc

The only true test is to have the equipment installed and run a test from sites like www.speedtest.net

For his flat, SpeedTest reported a downstream bandwidth of around 1000kbps-1400kbps. The upstream test clocked in at 700kbps-900kbps. In the states, I'd kill for these numbers considering the $99hk price.

I subsequently helped his siblings & other relatives throughout the US setup broadband with a webcam. Because of the healthy download AND upload speeds, both parties are making free videocalls across the pacific with no discernable lag in audio and full-screen video with a fair amount of fluidity.

I've been back to HK on a regular basis and every time I test his bandwidth in-person the numbers don't deviate much. Time of day has negligible effect.

Around '04-'05, I was tasked to help a relative residing east of the Prince Edward district with a similar broadband/webcam setup. I again shopped around and HKBN wasn't available for that building either, so I went with iCable once more. Testing the bandwidth, I recall the downstream number around 1700kbps and upstream was 1100kbps.

How is the videoconferencing experience through HongKong's asynchronous-DSL? Our family friends live near Castlepeak Rd with DSL broadband. Their low upstream bandwidth results in my receiving choppy video when calling them.

If all you plan to do with broadband is surf websites (mostly download/downstream intensive), any one of the aforementioned providers will offer sufficient downstream bandwidth. Being that this forum has a fair share of "expats", I figure looking for higher upstream bandwidth will benefit connections to friends & family "back home".

Sorry for the length, but hope this provides some insight
CTG
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Old 15-04-2007, 04:16 PM
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i-Cable's delivery method will result in slow throughput under load as the lines are shared with each building. The smaller the building the better.
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