[PhileasFogg]

Hi, I have recently moved into a serviced apartment in Hung Hom and have had HGC Broadband (the only option) connected. My internet comes straight from a socket in the wall. The service is advertised as 10Mb/s but it is extremely slow; each page taking up to 2 minutes to open.

When the HGC technician came round he spent almost 2 hours and then said it was my computer and showed me how it worked fine on his little computer, although admittedly I didn't really know what I was looking at.

My computer is a 6 month old Sony Vaio and I have no problems connecting to any other broadband service either through the cable or wireless.

If anyone has any suggestions then they would be very gratefully received.

Thanks in advance.

[FilipH]

If your computer is to blame here, then it's probably a software issue (should it be hardware, it will either work or not. not somewhere in the middle).

Therefore, i'd suggest you do a clean re-install of your operating system, and see if that solves it. A re-install shouldn't take more then an hour to do ...

Edit : since Vaio's come with a lot of crapware/bloatware a clean re-install will boost your overall performance as well

[PhileasFogg]

Thanks for the advice. Looks like a reinstall is my best option.