[sonax]

Hi!
Today paypal reject our funds transfer to our HSBC savings account because of "invalid bank account information"

What´s wrong in our paypal settings?

bank name: HSBC
account type: savings
bank routing number: 004
branch location: Tsim Sha Tsui
branch number: 817
account number: 02****

My ideas:
- Wrong bank name? Hong Kong Shanghai Bank... instead of HSBC?
- Account number: Must add 838 at the end for savings account or 004 at the beginning?

I´m a little bit confused

Thanks for help!

[KnowItAll]

I cant see the details for our account, but it does have the 838 at the end (Can only see the last four digits).

[PDLM]

Your HSBC ATM card will have a number that looks like this:

111-222222-333

The Branch number is 111
The account number is 222222333
The bank number (004) is correct

[sonax]

Thanks for your advice...

now it works

The 838 (saving account) at the end of the account-no. was missing

[dizel1024]

when i try to add bank account it say
Add a Bank Account in the United States

:Country:United States

is that ok?

and how to change it to hong kong

[sonax]

Maybe depends on where you are located.
My company located in HK so i could choose from bank in US or HK.

Call Paypal HK hotline:

00852-35508574