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Hong Kong > Forums  > Hong Kong Forums  > Living in Hong Kong  > Entertainment and Nightlife

What can restaurants and bars do to get more customers back?

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Old 24-07-2006, 11:04 AM
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>> They said it's for standard drinks only, not wine.

That one pisses me off to no end. For the longest time we'd go to the Dickens Bar (when I worked in that area) who would offer a free carlsberg with the curry buffet. Would take an act of god, every single week to get that damn thing upgraded to a Fosters.

Pennywise and pound foolish I tell you ...
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Old 24-07-2006, 11:50 AM
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The best thing restaurants could do is abolish the mandatory 10% service charge and let customers decide. If there is 10% on the bill we never add a tip- if there isn't 10% we often add more in cash (not on the credit card) if the service is good. if the service wasn't good- tough, no tip. We try not to go to restaurants which enforce a 10% service charge and, most times, the service is better so they get a better tip. I suspect that, on average, tips are higher when the 10% isn't enforced.
Also, we went to Dan Ryan's in Ocean Terminal a few weeks ago soon after 2pm and they tried to get us to sit near the smoking section (with an 8 month pergnant wife!) but we asked to sit on the other side. We soon discovered why they wanted us to sit near the smoking section- most of the waiting and kitchen staff were asleep on the chairs wrapped up in tablecloths!

Jimbo, I agree as a social smoker that people should be able to go through a meal without a smoko and if they really have to have one, go outside. There is nothing worse than eating in a smoky room.
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Old 24-07-2006, 11:58 AM
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Go ahead I'm listening!
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Old 24-07-2006, 01:35 PM
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Quote:
Originally Posted by KnowItAll
>> They said it's for standard drinks only, not wine.

That one pisses me off to no end. For the longest time we'd go to the Dickens Bar (when I worked in that area) who would offer a free carlsberg with the curry buffet. Would take an act of god, every single week to get that damn thing upgraded to a Fosters.

Pennywise and pound foolish I tell you ...
Hmmm thought a carlsberg to a fosters would of been a downgrade rather than an upgrade.
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Old 28-07-2006, 07:37 PM
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Quote:
Originally Posted by jimbo
Hmmm thought a carlsberg to a fosters would of been a downgrade rather than an upgrade.
Maybe depends on from which hemisphere u r from
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Old 29-07-2006, 05:21 AM
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Ban smoking. Even though a full ban is coming in January 07, I definitely go to places much more often if I don't have to worry about inhaling someone else's disgusting stench while trying to enjoy my meals.
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Old 29-07-2006, 10:18 AM
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Might as well just do a real estate deal with the Singaporean Govt and have them take over all of Hong Kong.
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Old 29-07-2006, 10:48 AM
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Friendly, responsive service, good value-for-money on drinks and food plus a nice atmosphere is all that it takes ... and perhaps the location as well; I might not go out of my way to a particular place if it is a hazzle to get there.
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Old 30-07-2006, 04:58 PM
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Yeah, more control, 1984, lovely.
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