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Dead computer repair services


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  #1  
Old 25-02-2007, 01:02 PM
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Dead computer repair services
Our home computer is dead. Dell said it is a virus (lsass.exe) and that we would have to reinstall Windows. They said this would destroy all our data files, unless we had someone copy them first.
So, can anyone recommend a service that can recover files from a dead computer and then reinstall Windows? Back home we'd run to the "Geek Squad", not sure what to do here.
In a perfect world the service would come to me, rather than me carting the computer all over HK, but beggars can't be choosers.
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  #2  
Old 25-02-2007, 01:05 PM
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I use Jimmy from Computer Trouble Shooters.
He's Canadian Chinese with perfect English, a real gentleman.

His mobile number is 94649882. He comes to you !

I found him through another friend and he is now helping two other friends of mine.

Good luck.
Last edited by goodkarma; 25-02-2007 at 01:06 PM. Reason: Add ingo
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  #3  
Old 25-02-2007, 01:55 PM
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I would insist on payment only if your data is retrieved.
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  #4  
Old 25-02-2007, 01:56 PM
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Also, it would be very wise to install an anti virus program (like AVG) once your system is up and running.
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Old 25-02-2007, 02:05 PM
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We have Norton and Macafee on this computer. Not sure how the virus made it in. Also had sysfader a little while ago.
Our guess is that these viruses got in before we updated the programs after the move.
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  #6  
Old 25-02-2007, 02:22 PM
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Quote:
Originally Posted by discobay View Post
Also, it would be very wise to install an anti virus program (like AVG) once your system is up and running.
Yup and get yourself a firewall and spybot 1.4.
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  #7  
Old 25-02-2007, 03:23 PM
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I would insist on payment only if your data is retrieved.
]]

I don't get it.
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  #8  
Old 25-02-2007, 03:30 PM
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Originally Posted by goodkarma View Post
]]

I don't get it.

If he can't get the data off the hd then whats the point in paying him good money for? Most decent callout services have a no fix no fee type of policy in place.
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  #9  
Old 25-02-2007, 03:40 PM
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Just friendly advice.
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  #10  
Old 25-02-2007, 04:07 PM
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Originally Posted by discobay View Post
Just friendly advice.
Works for me.
Any chance this was caused by Skype? Everything seemed to be working fine until we downloaded Skype.

Jimbo--we have spybot, but a little late. Can you recommend a good firewall?
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