[sp1key]

Hopefully some of you with more experience are able to help me out.

Scenario:
Have a private apartment run by a listed development group in HK. My master bedroom is damaged on the ceiling and walls due to leakage from the unit above. This is serious resulting in walls and ceiling being stained, even growth of mould and paint peeling.

Action Taken Thus Far:
Contacted the management who have seen and accessed the unit above stating some toilet pipe is at fault. They have contacted the owner but owner refused to compensate and management said that there is nothing! they can do if the owner decides so! Owner however mentioned (via the mgmt) that he will get it fixed without a timeline and he will NOT compensate for my repair of the ceiling/walls.

Advice Needed:
I would expect to talk to the owner directly and get things sorted but seems like the local way is to run and hide from the problem! (due to privacy issue only the mgmt can contact the owner)
Now, there is no timeline given to me from the mgmt as to when the owner will get it fixed properly since if I were to fix my apt now myself, it will not solve the problem when the leakage continues to damage it.

So what other options do I have on this?
Mgmt seems powerless, Owner doesnt seem to care whereby it must only be reasonable for them to compensate for the damage done.

Please help. Any suggestions or advice will very much be appreciated. (reply or pm is fine)

Cheers